Effective Date: October 27, 2026 | Last Updated: October 27, 2026
1. Introduction
Welcome to Ellington Care.
Ellington Care is a home care services brand operated by MUZBEE LLC, a Massachusetts limited liability company(“Ellington Care,” “MUZBEE LLC,” “we,” “us,” or “our”).
We respect your privacy and recognize the importance of protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through our website,online contact forms, employment interest forms, and related website communications.
By using our website, you acknowledge the information practices described in this Privacy Policy.
This policy applies to our website and related online inquiries. It does not replace any separate privacy notices, clientagreements, employment notices, or legally required health information privacy notices that may apply to services orrelationships outside the website.
2. Information We Collect
We may collect information that you voluntarily provide or that is collected automatically when you interact with ourwebsite.
A. Personal Information You Provide
When you contact Ellington Care, request information about our services, or complete an online form, we may collect:
• Full name
• Email address
• Telephone number
• City or town
• Preferred method of communication
• Type of care or service requested
• Whether you are seeking services for yourself or another person
• General information included in your message
• Other information you voluntarily provide
B. Employment and Career Inquiry Information
When you submit an inquiry through our Careers page, we may collect:
• Full name
• Email address
• Telephone number
• City or town
• Position of interest
• Relevant work experience
• Employment availability
• Preferred work schedule
• Other information voluntarily submitted
Submitting a careers interest form does not establish an employment relationship or guarantee an interview oremployment opportunity.
C. Automatically Collected Information
When you visit our website, certain technical information may be collected through our website hosting provider and anyenabled analytics or security technologies. Depending on the technologies in use, this may include:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic location derived from technical information
• Date and time of website access
• Website interaction and performance information
3. How We Use Your Information
We may use information collected through our website to:
• Respond to questions and inquiries.
• Provide information about available home care services.
• Arrange consultations and follow-up communications.
• Understand prospective clients’ general service needs.
• Review employment inquiries and contact potential applicants.
• Manage website operations and communications.
• Improve website functionality and visitor experience.
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory obligations.
• Protect the rights, property, and safety of Ellington Care, our personnel, and others.
We use personal information for legitimate business purposes related to the reason it was collected and other purposespermitted by applicable law.
4. Information About Care Needs
Our website may allow visitors to indicate general care interests or describe the type of assistance they are seeking.Please do not submit sensitive medical information through our general website forms. This includes:
• Medical diagnoses
• Detailed medical histories
• Medical records
• Social Security numbers
• Insurance identification numbers
• Financial account information
• Other sensitive personal or health information
If additional information is necessary to evaluate or arrange services, Ellington Care will communicate the appropriatemethod for providing it.
Our general website contact forms are not intended to serve as secure medical records systems.
5. How We Share Information
We do not sell personal information submitted through our contact or careers forms.We may share information in limited circumstances, including:
A. Service ProvidersWe may use third-party providers to support website hosting, form processing, business email, information storage,technical maintenance, and related business operations. These providers may process information on our behalf toperform the services we request.
B. Authorized PersonnelInformation may be accessible to authorized Ellington Care personnel who need it to respond to inquiries, evaluateemployment interest, or perform legitimate business functions.
C. Legal RequirementsWe may disclose information when required by applicable law, regulation, court order, or lawful governmental request.
D. Protection of Rights and SafetyWe may disclose information when reasonably necessary to investigate misuse, protect our rights, respond to securityincidents, or address threats to safety.ELLINGTON CARE | Operated by MUZBEE LLC 3
E. Business ChangesIf MUZBEE LLC undergoes a merger, acquisition, restructuring, or transfer of business assets, relevant information maybe transferred as part of that transaction, subject to applicable legal requirements.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to support essential website functions, improve performance, andunderstand website usage.
The specific cookies and technologies used depend on the tools enabled on our website.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect websitefunctionality.
If we introduce additional analytics, advertising, or tracking technologies, we will review and update our disclosures andconsent practices as required by applicable law.
7. Communication Preferences
When you submit a contact form, request a consultation, or express interest in employment, we may contact you usingthe information you provide. Communications may include:
• Responses to your inquiries
• Consultation scheduling
• Service-related follow-ups
• Employment-related communications
• Administrative notices
Submitting an inquiry does not automatically enroll you in promotional email or text-message marketing.
Where separate consent is legally required for marketing communications, we will seek that consent before sendingthem.
You may ask us to stop nonessential communications by contacting us using the information provided below.
8. Data Security
We recognize the importance of safeguarding personal information.
We seek to maintain administrative, technical, and organizational measures appropriate to the nature of the informationwe handle and applicable legal requirements.
However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure.
Visitors should avoid transmitting highly sensitive information through ordinary website forms or unsecured email.
Where applicable, MUZBEE LLC will comply with Massachusetts requirements concerning the safeguarding of personalinformation and notification of qualifying security breaches.
9. Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, evaluating employment interest, maintaining business records, resolving disputes, and satisfyingapplicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we will seek to delete, securely dispose of, or de-identify it, subjectto applicable retention requirements.
10. Your Privacy Choices
Subject to applicable law, you may contact us to:
• Request information about personal information you previously submitted.
• Ask us to correct inaccurate information.
• Request deletion of information where legally and operationally appropriate.
• Withdraw consent for optional communications.
• Ask questions about our privacy practices.
Certain information may need to be retained to comply with legal obligations, maintain necessary business records, orprotect legitimate interests.
We will review privacy requests in accordance with applicable law.
11. Children’s Privacy
Our website is intended primarily for adults seeking information about home care services or employment opportunities.
We do not knowingly solicit personal information directly from children under 13 through our general website forms.
If we learn that information was collected from a child in circumstances requiring parental consent that was not obtained,we will take appropriate action in accordance with applicable law.
Parents or guardians who believe a child has submitted personal information may contact us.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
Ellington Care does not control the privacy practices, content, or security of independently operated third-party websites.
We encourage visitors to review the privacy policies of those websites before providing personal information.
13. Healthcare Privacy
This Privacy Policy governs information collected through our general website and related online communications.It is not a HIPAA Notice of Privacy Practices.
If Ellington Care engages in activities subject to HIPAA or other healthcare privacy requirements, applicable information will be handled under the relevant legal requirements and any additional notices or policies that may be required.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business operations, informationpractices, or legal obligations.
When changes are made, we will update the “Last Updated” date.
Material changes may be communicated through additional notices when required by applicable law.
15. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Ellington Care
Operated by MUZBEE LLC
Greater Boston, Massachusetts
Website: ellingtoncare.com
Email: info@ellingtoncare.com
Telephone: 617-251-3638
© 2026 Ellington Care. All rights reserved. Operated by MUZBEE LLC.
